Arnold Mackles, MD, MBA

Patient Safety Consultant, Speaker, and Expert Witness; Healthcare Risk Manager
(561) 762-1906
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7 Steps to Improve Patient Satisfaction

Patient Handoff

Live, In-Person CME/CE Program for Physicians, Nurses, and Allied Health Professionals

Topics covered include:

  • Creating a Positive Provider-Patient Relationship
  • Improving Scores on HCAHPS Surveys
  • Strategies to Improve Communication
  • Successful Transition of Care Models
  • Patient Medication Education and Reconciliation
  • Ensuring Safe Discharges
  • Reducing Hospital Readmissions

Now available to your organization by:
Arnold Mackles, MD, MBA
Healthcare Risk Manager
National Trainer & Presenter

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CME Presentations on Patient Safety by Dr. Mackles

Improve HCAHPS Survey Scores
√ Improve Quality
√ Reduce Liability
√ Increase Compliance

Dr. Mackles, a former hospital-based physician with 20+ years of successful experience, is a Licensed Healthcare Risk Manager. He has a solid reputation for providing quality patient care safely and effectively, while minimizing risk exposure. Dr. Mackles is also a dynamic and provocative physician speaker and presenter. Dr. Mackles has served as an instructor for The University of Florida Risk Management and Patient Safety Program.

For arrangements, please
contact Dr. Mackles:

(561) 762-1906

drmackles.com

© 2025 Arnold Mackles, MD, MBA
  • Home
  • CME Presentations
  • CME Online
  • Expert Witness
  • Consulting
  • About
  • Testimonials
  • Contact